ScoutRoo / Partner support
Partner support.
Let’s talk.
One clear next step for your account, agreement or referral-access question.
Get in touch.
Tell us whether you’re an affiliate or retailer, which step you’re on, and what you need help with. We review messages and reply by email; timing depends on the request.
Email partner supporthello@scoutroo.com
Prefer a contact form?Answers before your next move.
Does verifying my email activate referrals?
No. Verification creates your account. Referral access stays inactive until your agreement is executed and required program checks are complete.
Do retailers need a physical store?
Retailers may operate with or without a physical store. Your approved agreement and program requirements govern your referral activity.
Where can I check my onboarding progress?
Sign in to your partner account to view your recorded agreement and required-check status. Creating an account does not sign an agreement.
Can I email my tax or bank details?
No. Keep W-9s, Social Security numbers, bank details and verification codes out of email and the contact form. Tax and bank details belong in an approved secure onboarding service.